Toolbox Fitness S.L. Privacy Policy

Last Updated: January 2025

Toolbox Fitness S.L. (“we,” “us,” or “our”) is committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and share your personal information when you interact with our website, coaching services, and Trainerize app.

1. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be effective when posted on our website. Your continued use of the services constitutes your acceptance of any changes.

2. Personal Data We Collect

We collect the following types of personal data:

• Personal Information: Name, birthdate, gender, email, and payment confirmation details.
• Health Data: Weight, body composition, workout data, calories burned, and data synced from Trainerize and third-party integrations (e.g., Apple Health, Google Fit).
• Technical Data: IP address, device type, browser information, and app usage statistics.
• Call & Video Data: When you interact with us via Google Meet, we may collect insights from these calls for coaching purposes.
• Cookies & Tracking Technologies: We use cookies to track activity on our site. Please see our Cookie Policy for more details.

3. How We Use Your Data

We use your data to:

✅ Deliver Personalized Coaching – Tailoring workouts, nutrition plans, and goals to your needs.
✅ Manage Your Account & Payments – Processing transactions securely via Stripe, Revolut Pay, PayPal, Apple Pay, and Google Pay.
✅ Analyze & Improve Services – Tracking progress using Google Sheets & Looker Studio to provide the best experience.
✅ Support & Communication – Engaging with you through Trainerize chat, video messages (Loom), and Google Meet calls.
✅ Security & Fraud Prevention – Protecting your data from unauthorized access.

4. Legal Basis for Processing

We process your personal data based on:

• Performance of a Contract – To deliver the services you signed up for.
• Consent – For processing health data and sending marketing communications.
• Legitimate Interest – For analytics, marketing, and fraud prevention.

5. Data Sharing

We only share your personal data with trusted third-party services that assist in delivering the Toolbox Fitness experience:

• Trainerize – For managing coaching plans, workouts, and client communication.
• Stripe – For processing payments securely via Credit Card, PayPal, Revolut Pay, Apple Pay, and Google Pay.
• Loom – For sending video tutorials and check-ins.
• Google Meet – For video coaching calls.
• Google Sheets & Looker Studio – For internal data tracking and reporting.

All third-party providers comply with GDPR and handle your data securely.

6. Data Retention

We retain your personal data for 12 months after the end of your coaching program. After this period, your data will be deleted or anonymized unless required for legal purposes.

7. Your Rights

You have the following rights regarding your personal data:

• Access – Request a copy of your data.
• Correction – Correct inaccurate or incomplete data.
• Erasure – Request deletion of your data.
• Restriction of Processing – Limit how your data is used.
• Data Portability – Request a copy of your data in a portable format.
• Objection – Object to the processing of your data for marketing purposes.

To exercise these rights, contact us at support@toolbox-fitness.com.

8. Data Transfers Outside the EU

We may transfer your data outside the EU to trusted third-party service providers. Any transfers are protected by Standard Contractual Clauses or equivalent mechanisms to ensure data protection.

9. Security

We implement strict security measures to protect your personal data from unauthorized access, disclosure, or alteration. However, no system is completely secure, and we cannot guarantee absolute security.

10. Contact Information

For questions regarding your personal data or this Privacy Policy, contact us at:

Toolbox Fitness S.L.
📧 Email: support@toolbox-fitness.com
📍 Address: Carrer de Vilamarí 56, 1°3a, Barcelona, B, 08015, Spain